EB777 Privacy Policy — Your data is safe with us

Welcome to the EB777 Privacy Policy. This document explains what information we collect from you while you use the EB777 platform, why we collect it, and how it is kept secure. By creating an account or using the platform, you agree to this Privacy Policy.

We believe every user's data belongs to them. That is why EB777 maintains full transparency in how data is used and treats your personal privacy as its highest priority.

We collect various types of information when you use the EB777 platform. This data falls into two main categories — what you provide directly and what is collected automatically.

EB777 collects your information for specific, defined purposes. We are fully transparent about each of those purposes.

• Identity and contact information is used for account creation, verification, and management.
• Financial information is used to securely process deposits, withdrawals, and other financial transactions.
• All transaction data is monitored to prevent fraud, money laundering, and other illegal activity.
• Your usage patterns are analyzed to improve the platform experience.
• With your consent, we send you promotional offers, bonuses, and updates about new games.
• Your data may be used to meet legal obligations and satisfy regulatory requirements.
• Communication records are used to deliver effective customer support.

EB777 follows the highest industry standards to protect your data. Our security measures are multi-layered and continuously upgraded.

• All data transfers are secured with 256-bit TLS/SSL encryption, equivalent to banking-grade security standards.
• Sensitive information such as passwords is secured using bcrypt hashing.
• Financial information is stored separately in PCI-DSS compliant systems.
• Servers are protected by firewalls, intrusion detection systems, and real-time monitoring.
• Regular security audits and penetration testing are conducted.
• Data retention period: Active account data may be retained for up to 5 years after account closure for legal and compliance purposes.

EB777 never sells your personal information. In certain situations, however, a limited amount of data may need to be shared.

• Payment Processors: Necessary information is shared to process transactions via bKash, Nagad, Rocket, or bank transfer.
• KYC Partner: Secure third-party KYC services may be used for identity verification.
• Law Enforcement: Data may be disclosed in response to a court order or other legal obligation.
• Security Investigation: Information may be shared with relevant authorities when investigating fraud or illegal activity.

The EB777 website uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Required for login sessions and security. Disabling these may prevent the platform from functioning properly.
• Performance Cookies: Collects anonymous data to help us understand which parts of the site are used most.
• Functionality Cookies: Used to remember your preferences such as language and settings.
• Marketing Cookies: Only activated with your consent. You can turn these off at any time from your browser settings.

Most browsers give you control over cookies. You can delete or block cookies through your browser settings, though doing so may limit some features.

As an EB777 user, you have certain important rights over your own data. We fully respect and uphold those rights.

The EB777 platform uses certain third-party services such as game providers, payment gateways, and analytics tools. These service providers operate under their own privacy policies.

• All third-party service providers operate under strict data protection agreements with EB777.
• Game providers receive only the minimum data necessary to deliver the gaming experience.
• Payment providers process the necessary financial information to complete transactions.
• Analytics tools generally operate on anonymized or aggregated data.
• No third party may use your data for their own marketing purposes.

EB777 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

• Age is verified at registration, and proof of age is collected during the KYC process.
• If an underage account is identified, it will be closed immediately and all associated data will be deleted.
• If a parent or guardian believes their child is using EB777, please contact our support team immediately.

EB777 may update this Privacy Policy as needed. We will notify you based on the nature and significance of any changes.

• Minor updates: This page will be updated and the date at the top of the page will change.
• Material changes: advance notice will be sent to your registered mobile number or email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our Bengali-speaking support team is available 24/7, seven days a week.

We typically respond within 72 hours. Complex requests may take up to 30 business days.